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- Customer care
Customer Care
The CustomizedSolution customer service is available for customers, for Volkswagen partners, for importers and for converters worldwide.
For questions regarding registration and advertisements for the CustomizedSolution portal, technical enquiries, CAD orders for vehicle models, retrofitting enquiries for series models and for CustomizedSolution products, for billing solutions, unique items, special equipment, accessories and their OT supply, product information and for the sales programme, configurator, vehicle status, warranty and for invoice enquiries, CustomizedSolution Customer Care is available:
Telephone on: 00800 2878 66 49 33 (00800 CUSTOMIZED)
Email: customizedsolution@volkswagen.de
