About the portal
- About the Portal
Practical partner: Your digital channel to Volkswagen Commercial Vehicles
The CustomizedSolution Portal is the Internet platform for all aspects of conversions based on Volkswagen Commercial Vehicles. The aim is to intensify cooperation with converters and to make the building and conversion process with our base vehicles as efficient and simple as possible. Together we develop the optimal customer solution.
ID. Buzz Cargo - power consumption in kWh/100 km: combined 20.9 – 19.0 (WLTP): CO2 emissions combined in g/km: 0. For the vehicle there are only consumption and emission values according to WLTP and not according to NEDC available. Information on fuel consumption and CO2 emissions, shown in ranges, depends on the selected vehicle equipment.
ID. Buzz Cargo - power consumption in kWh/100 km: combined 20.9 – 19.0 (WLTP): CO2 emissions combined in g/km: 0. For the vehicle there are only consumption and emission values according to WLTP and not according to NEDC available. Information on fuel consumption and CO2 emissions, shown in ranges, depends on the selected vehicle equipment.
Starting from level Registered Converter, amongst other things, you gain access to converter guidelines and technical drawings for the design and assembly of conversions, as well as access to the Fleet Ordering Configurator, which can be used to configure our basic models according to your customers' wishes.
Through the CustomizedSolution portal, you can order all CAD data for our current models. The ordering and delivery process is conducted digitally.
ID. Buzz Cargo - power consumption in kWh/100 km: combined 20.9 – 19.0 (WLTP): CO2 emissions combined in g/km: 0. For the vehicle there are only consumption and emission values according to WLTP and not according to NEDC available. Information on fuel consumption and CO2 emissions, shown in ranges, depends on the selected vehicle equipment.
Our product catalogs and flyers provide you with an up-to-date overview of all available model variants and equipment. The catalogs also contain information on paint finishes and seat covers, genuine Volkswagen accessories and technical data. These documents can help you to advise your customers on the right vehicle base for their needs.
In addition, we regularly publish the latest product information for Volkswagen Commercial Vehicles with current model adaptations on the portal.
Company Profiles and Advertisements
Put your offer in the virtual shop window and draw attention to yourself: From level IntegratedPartner, you can enter your company information and conversions in the CustomizedSolution Portal and display them here on the website and thereby identify yourself to customers and dealers as an industry specialist for Volkswagen Commercial Vehicles. You can also use letter of non-objection issued by us for marketing purposes.
See the current advertisements und company profiles of our converter partners.
The Worldwide Harmonized Light-Duty Vehicles Test Procedure - WLTP for short - is used to determine the fuel consumption and exhaust emissions of motor vehicles before they can be registered. The calculation also takes into account optional equipment or conversions that change the aerodynamics or mass of the base vehicle, for example.
With our WLTP calculator, all registered users can conveniently determine the values for converted vehicles based on the current legislation. The calculator can be accessed via the Group Retail Portal.
Tailor-made training offers with the greatest possible practical benefit for our partners in the converter business - that is one of Volkswagen Commercial Vehicles' objectives.
For the converter sector, we offer competent training on our vehicles and their technology.
From product and technology to teamwork with process and brand expertise, we offer our IntegratedPartners and PremiumPartners knowledge transfer and qualification in exclusive and free training programs.
As an IntegratedPartner and PremiumPartner of Volkswagen Commercial Vehicles, you have the opportunity to appear on the market accordingly.
Among other things, we offer the following benefits:
- Use of the official Volkswagen Commercial Vehicles logo
- Use of the official Volkswagen Commercial Vehicles partner logo
- Official partner certificate
- Invitations to exclusive VWN events and functions
- and much more...
The catalog order offers you the opportunity to obtain a CFCU configuration quickly and easily. These configurations represent a “best fit” for many applications. We also offer technical documentation for these catalog configurations, which can help you with the use and integration of your conversions.
In the event of damage, the workshop information system (WISA) ensures rapid assistance via the Volkswagen Commercial Vehicles service network. This ensures that your customers remain mobile.
From level Registered Converter, you can exchange your workshop information easily and efficiently with our service network via WISA and thus increase your reach for service and repair work.
Information is a valuable element in the development and realization of upgrades and conversions.
With the workshop information systems "erWin online", "ODIS" and partslink24", we offer you direct access to the systems as a converter - and at particularly favorable conditions.
ErWin: Volkswagen's electronic repair and workshop information offers you detailed information - from repair guides to self-study programs.
ODIS: The vehicle diagnostic system ODIS is a powerful tool that allows you to independently troubleshoot and code control units.
partslink24: On the original parts portal partslink24, you have access to spare parts catalogs from over 30 OEMs and can call up parts information and place orders without any detours.
Individual development solutions are the product of innovative ideas and quality components. In order that you can implement your concepts without compromise, we offer you access to the entire genuine parts portfolio of Volkswagen Commercial Vehicles, Volkswagen Passenger Cars and Audi. Direct procurement of genuine parts not only offers you a quality advantage, but also efficiency gains – this is because more than 99% of all components are available within 48 hours. And at particularly attractive terms for our IntegratedPartners and PremiumPartners.
Your benefits
- Implement bodies at a high quality standard by integrating genuine parts.
- Increase your process efficiency by quickly accessing the entire product portfolio.
- Benefit from an exclusive discount.*
*Only available in the German market.
Collaboration
As a converter, you have a strong partner in Volkswagen Commercial Vehicles with whom you can take your company even further.
We developed the partner system to offer our partners three advantages. The first advantage is the opportunity to set yourselves apart from the competition. Second the support in simplifying processes. And third is the ways to win new customers and generate more revenues.
Customer Care
The CustomizedSolution customer service is the contact for customers, Volkswagen partners, importers and converters worldwide.
Our team is at your service for all matters. You can reach them by phone on 00800 2878 66 49 33 (00800 CUSTOMIZED) and by e-mail at:
Register here now
Impressive quality, excellent expertise, customer-oriented service – people giving it their all every day deserve the best support.
